Learner Provisions and Supports
We are committed to providing a supportive, inclusive, and learner-centred environment. Below is a list of the supports and services available to all learners:
- Leaners support services: We offer academic guidance, access to learning materials, and individual support guided by our Learner Support Plan.
- Student Council: A platform for learners to share their views and ideas to make a positive change within the learning environment.
- Complaint procedures: We value learners’ feedback and are committed to fair and transparent processes. See more information about out complaints and feedback process here.
- Learners Feedback: We regularly gather feedback via pre- and post-course surveys to improve the learning experiences.
- Quality Assurance Involvement: A learner representative sits on our Quality Assurance committee ensuring learners are part of the decision-making.
- Online learning supports: We have an online system which is LMS. Learners can access anytime to course material and resources through LMS. There are supports available on the LMS to help you learn how to use LMS.
- Online ISL Library: We have an ISL Vocabulary library on the LMS. There are many videos of different ISL vocabulary signs where learners can learn more.
Communication channels: We have different ways to communicate with learners to keep informed through:
- Email updates with course information, IDS and Deaf community news such as electronic newsletters (e-info).
- Social media: IDS have Facebook, Instagram, LinkedIn and X (formerly Twitter)
- LMS announcements with course-related updates
- Direct Teaching staff contact though LMS