Deaf Awareness Training

Deaf Awareness Training aims to bridge the gap of knowledge and awareness of Deaf people that exists in mainstream society. The Training seeks to provide knowledge of:

  • Deaf Awareness and Customer care
  • Communication skills and ISL
  • The Deaf Community & Culture
  • Deaf Access to Information & Inclusive Practices

Deaf Awareness Training would benefit a service through:

  • Increased confidence – exceptional customer service with signing and other communication skills
  • Attracting and retaining new customers – inclusive practices that value Deaf and Hard of Hearing people as customers
  • Developing positive workforce relationships – increase employees’ knowledge and understanding of deaf colleagues
  • Reducing unintentional discrimination

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